Hello from Essex!
My name is Grace and I have decided to become a Freelance Virtual Assistant working from home. My prior experience includes working in Property Management/Lettings (6 years) and for the NHS admin (2 years).
I am feeling very nervous about the legal side of things - I don’t want to be caught out! I’ve had a look through this site and done some research and there’s a few things I am uncertain on.
First of all is GDPR - on ICO I did an assessment and it said because I would be processing data on behalf of another organisation I don’t have to sign up, but I still feel uneasy and think I’ll pay the fee anyway! I only intend on doing work for other organisations. Is there anything else I need to know on this? I am storing files on OneDrive personal (GDPR compliant I believe) and I’m going to get a hard drive to back up as well.
I am using an @outlook.com email address at the moment and people are sending me details through on this. Is this ok??
My contact address is my home address. I do not have a website - does my address have to go on my Facebook page? I don’t really want people to know this.
Other than that I’ve signed up with HMRC and registered as a Sole Trader, and I’m looking into Professional Indemnity Insurance and thinking about getting QuikBooks…is there anything else I need to do? Am I missing anything?
If I created a report for a client and sent it across to them, how long should I be storing this for before deleting? I’m a bit confused because GDPR says do not keep data for longer than you need to. Surely once the document is sent I no longer need to keep hold of it then? But it makes sense for good practise to keep it for a while!
Should I have Terms & Conditions with clients? I am potentially going to start work for a Lettings Agency soon as a remote Property Manager through PeoplePerHour and a lot of other sites say it’s not worth having a contract in place because an email is sufficient in terms of what was agreed.
I’m sorry I know it’s a lot of questions I am just very nervous and do not wish to be sued!