I set up a meeting yesterday with the Exec Assistant of a guy in a financial institution - an important opening for a client of mine.
She asked me if I would ‘send an Outlook invitation’ and I explained that the systems we used meant I didn’t send these out but I would send an email to her and her colleague instead to confirm all the details of the meeting.
Well, clearly this wasn’t acceptable. She responded by saying she would send an invite to her colleague and “As xxx [my client] doesn’t use outlook, please can you enter the details into his calendar”.
Actually he does use Outlook on his phone, but the system we use for his online calendar is Hotmail (his choice and it works). I don’t want to send out and receive these invitations for them just to go on my outlook calendar and I wasn’t going to explain all that to her.
I’ve worked recently with a client who was on the Apple Mac Mobile Me system (now i-Cloud) and we had the same situation only now it’s much, much worse - these awful outlook invitations arrive in droves whether I want them or not.
Perhaps the EA was young and hadn’t thought that for centuries people ran diaries with paper and pen/pencil very successfully and managed to ‘enter the details’ quite effectively. Perhaps the day will come when a friend rings her up to see if she’ll come for coffee and she’ll reply “send me an Outlook invitation” because bothering to write/type it into her diary/calendar will just be unthinkable.