Contracts and T&Cs


#1

I am in the final stages of setting up and now just looking into contracts and T&Cs, i have found a number that you can purchase. Some of these have been specifically put together by a lawyer for virtual assistants and come with T&Cs, but most are £97.00 or more. I have searched the internet to find out what else is out there, so my question is Where did you get your contract and T&Cs from? Any help and guidance would be appreciated Many thanks


#2

They sound like Suzanne Dibbles, which are meant to be good.

The alternate is Koffee Klatch which are also really good and what I have used for mine, i also have their VA GDPR Support Group.


#3

A lot of it is personal preference… What you and your clients prefer to see. If you are an FSB member there is a free contract on there which you can use either with clients or with subcontract VAs.

The things to check are:

  • Has it been drafted by a UK lawyer? A lot of the ones adapted from a US template would not stand up in court because they have “golden handcuffs” or restraint of trade clauses included.
  • How long is it and is it easy for clients to understand? Frankly I have seen contracts which are tomes of text and which really put off the clients because it’s written in Legalese not English.
  • How much understanding do they have of VAs? We’ve seen a lot of clunky contracts which are adapted from subcontractors contracts and they miss out big chunks of stuff we’d expect to see in a VA contract and include all sorts of weird stuff which isn’t relevant. The SVA contracts are a “fill in the blanks” style but also come with guidance on what you should include - we do recommend you get the finished contract checked by your own lawyer though. The KoffeeKlatch ones which we recommend are more hand-holding because you get the support of the FB group - so if you want to tweak stuff, those would be the ones to go for.

Hope that helps!